New trouble ticket

[Ellen aka Snow White]

I loved going through the new trouble ticket system - but now I have a question - I did not get the "system" email saying I had an open ticket AND it doesn't show any open tickets for me???? How do I know if it really went through??
Thanks!
Ellen

[SunshineGirl]

Good question. SunshineGuy?

[Ellen aka Snow White]

Bumping - hoping sunshineguy can help?!?!?
Ellen

[SunshineGuy]

What is your user ID so I can go search through the tickets and figure this out.