Posts about daily surveys Part 2. Pls Read 1st Post. Updated 7/24/08
I'm starting this thread for people to post their experiences with daily surveys that do not work. If you run into a survey that you complete that does NOT take you back to Sunshine Rewards and tell you that you got credit, please post here with as much information as possible, including the URL of the last page that you land on. I can compile the information from this thread and pass it along to my daily survey contact so that they can take care of surveys that are not working properly.
As requested I am add this information for those who have survey questions about the general idea of taking surveys. Thanks to faithhope for compiling it.
Credits Monday through Thursday Surveys will USUALLY credit the next day. Friday, Saturday, and Sunday Surveys usually credit on Monday. Greenfield has normal working hours (ie Monday - Friday 8am to 5pm) and will take off on holidays which can delay survey credits. These credits normally come in by 9:30 AM EST but if Greenfield is behind it maybe closer to 12PM EST. Please do not panic if your surveys do not credit by 9:30AM.
You can complete one survey a day, so if you get a "sorry you don't qualify for this survey" message, try again, keep trying until you get to complete a survey.
If you complete a survey, do not try to take another one as Greenfield has started tracking people who take multiple surveys in a day and will start banning you from their surveys. Sometimes survey credits get stuck and you may get 2 survey credits in one day. This is ok. It is when it happens regularly that you will run the risk of getting shut out.
If you get a connecting to partner site message during a survey.. go ahead, greenfield has many partner sites that pay for surveys via SR
If you get a no more surveys available for you message, go back through SR and try again... they add surveys at all times, so keep trying even a minute later. Please note that surveys are loaded during GF's operating hours - not after hours, not on weekends, not on holidays. If you get this message repeatedly during the day then chances are there really are no more surveys for your demographics. This is ok. Do not panic, you are not banned. Just take a day off and try again tomorrow.
Unfortunately, using another email address or changing demographics (ie having another member of your household try to qualify) is no longer permitted and can result in bannation from GF and potentially SR. Ground rules are being developed on surveys and will be posted when finalized. Until then, please only use 1 email address per account and 1 set of demographics. Thanks!
There is NOT a strict 24 hour time limit (it used to be so... but not anymore). so go ahead and try before your 24 hour time if you need to for any reason... you will either be allowed to take another survey or you will get the exceeded limit message. Sorry, I really don't know what the new rules are. Some people get stuck in 24 hour loops while others do not. Just try to keep track and don't panic if you are having issues. You may just be in a loop.
Please do not submit TT to Sunshine Rewards for survey credits. SR is not able dispute credits. SR has instituted the new link on the bottom of the survey page if you run across any surveys that give you error messages. Posting about issues here will NOT get them resolved by Greenfield
Update from Tricia - 7/10/08
Quote:
Originally Posted by SunshineGirl View Post
We really do try our best but we are basically at the mercy of Greenfield. Most members do get credit for surveys about 95% of the time when we look at the overall number of survey credits in a month. And you do not always have to get taken back to the SR page to get credit. I keep posting this but I am not sure how else to get the message to everyone. Sometimes someone besides GF hosts the survey. In that case, you do NOT get taken back to SR at the end. And you do NOT get your credit the next day. But within a couple of weeks, you will all of a sudden get an extra credit in the day.
A lot of people will post things like "Somehow I got two credits for yesterday but I only took one survey. What's up with that?" It's because the delayed credit was imported by GF.
It doesn't ALWAYS happen that way, but it does happen every month. So sometimes it works out but just takes a bit.
